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Recent Articles

  • How current is your data?
  • What is the CN Advisory System?
  • What happened to Charity Navigator’s Donor Advisory List?
  • Why doesn't Charity Navigator's star ratings include an evaluation of each charity's impact?
  • Why do you only make rating information available for some advisories and not others?
  • Questions about using our site

    • How do I find a charity on your site?
    • How can I compare charities?
    • What are the benefits of registration?
    • How can I review prior ratings?
    • How can I get updates on certain charities?
    • View all
  • Questions about Charity Navigator's rating system

    • How do you evaluate charities?
    • How does Charity Navigator calculate a charity's overall score?
    • Where does the data come from?
    • How do I interpret your star system?
    • What is your ratings scale?
    • View all (13 more)
  • Questions about specific charities

    • Why don't you list the Salvation Army?
    • How can I request that Charity Navigator evaluate a specific charity?
    • Why doesn’t Charity Navigator evaluate Land Trusts and Preserves anymore?
    • Which charities do you evaluate?
    • What does it mean that the charity I'm looking for isn't rated?
    • View all (1 more)
  • Questions about donating

    • How can I donate goods, such as books, cars and food, instead of cash?
    • Should I use your ratings exclusively to determine if I should support a charity?
    • Is it better to give to many charities or just a few?
    • The CEO's salary of my favorite charity seems high, should I make a contribution?
    • What else should I know before I give?
    • View all
  • Questions about the tax implications of charitable giving

    • Can I deduct the full price of the ticket for a charitable event?
    • Can I get a deduction for donating my car to charity?
    • Can I deduct all my giving?
    • How do I establish the market value of used items I donate to charity?
    • Can we deduct the cost of old furniture we donate to a local homeless shelter?
    • View all (2 more)
  • Questions about Charity Navigator

    • When was Charity Navigator created?
    • What is Charity Navigator's mission?
    • Is Charity Navigator affiliated with another organization of any kind?
    • How is Charity Navigator funded?
    • Who works for Charity Navigator?
    • View all (3 more)
  • Questions about donating through the Giving Basket

    • Why does Charity Navigator offer online giving?
    • What is Network for Good?
    • Why did Charity Navigator choose to partner with Network for Good to process donations via the Giving Basket?
    • Why should I give via the Giving Basket?
    • How do I know if my transaction is secure?
    • View all (14 more)
  • Questions about login problems

    • When I try to sign in, the page just refreshes and doesn't show an error. What's going on?
    • I'm getting an "Invalid email address" error. What's going on?
    • What are cookies, and how can I enable them?
    • I can't sign in. I've already checked that cookies are enabled, I've cleared my cookies, and I'm using a supported browser.
    • View all
  • Questions about partnerships and sponsorships.

    • I would like to discuss sponsorship opportunities. How does that work?
    • View all
  • Questions about DAF Direct

    • What is DAF Direct?
    • Who can log in to and use DAF Direct?
    • What is a Donor Advised Fund?
    • How do I set up a donor advised fund if I wish to use DAF Direct?
    • Whom do I contact for customer support when using DAF Direct?
    • View all (3 more)
  • Questions about Facebook Comments

    • What is Facebook Comments?
    • Why did Charity Navigator implement Facebook Comments?
    • How can I post a comment about a charity?
    • Do I have to have a Facebook account to leave a comment on a charity’s page?
    • Will the comments I post here appear on my Facebook wall?
    • View all (3 more)
  • Questions about my charity's rating

    • How does Charity Navigator calculate a charity's overall score?
    • How do I know which years of Forms 990 are used to calculate my charity's rating?
    • How do the Accountability and Transparency metrics impact my score?
    • What did Charity Navigator include in calculating my charity's working capital ratio?
    • Why did Charity Navigator deduct points from our Accountability & Transparency score for not listing the CEO and his/her compensation on our Form 990?
    • View all (6 more)
  • Questions about the information on a charity's ratings page

    • How can I update our contact information, mission statement, tag line?
    • The person listed as our CEO is no longer on staff. How do I input the new CEO's information?
    • Where did you get the mission information for my charity?
    • Can I request to have my charity's CEO's compensation removed from your site?
    • What salaries are reported in the expanded Leadership section of the charity rating page?
    • View all
  • Questions about the information used to calculate ratings

    • Where did you get the information used to evaluate my charity's financial health?
    • Regarding the A&T metrics that Charity Navigator seeks to see published on our website (Donor Privacy Policy, Board Members, Key Staff, Audited Financials and Form 990), we do have them on our site. How can we notify you of this?
    • How can I update our Accountability & Transparency rating metrics?
    • We just completed a new Form 990. Can I send it directly to you?
    • We just filed our Form 990 with the IRS. How long before Charity Navigator updates our rating?
    • View all (3 more)
  • Questions about official charity representatives

    • What is an official charity representative?
    • Why should my charity designate a representative?
    • Who on our staff would be an ideal candidate for the Registered Representative role?
    • How does my charity go about registering an official representative?
    • Why is there no charity login section on my charity’s ratings page?
    • View all
  • Questions about the charities we rate

    • How did Charity Navigator decide to rate my charity?
    • Why isn't my charity rated?
    • Can I ask Charity Navigator to stop rating my charity?
    • What types of charities does Charity Navigator evaluate?
    • How can I request that Charity Navigator rate my charity?
    • View all (1 more)
  • Questions about unrated organizations

    • How can I update the basic information displayed on Charity Navigator for my unrated organization?
    • How can I request that Charity Navigator rate my organization?
    • View all
  • Questions about Results Reporting methodology

    • When will my charity's star rating be impacted by the Results Reporting metrics?
    • How are the metrics being developed?
    • What happened to the Results Reporting data that was displayed for some charities?
    • View all
  • Questions about the CN Advisory System

    • What happened to Charity Navigator’s Donor Advisory List?
    • What happened to the charities on the CN Watchlist?
    • What is the CN Advisory System?
    • What do the different advisory levels mean?
    • Why do you only make rating information available for some advisories and not others?
    • View all (2 more)

Recent Articles

How current is your data?
What is the CN Advisory System?
What happened to Charity Navigator’s Donor Advisory List?
Why doesn't Charity Navigator's star ratings include an evaluation of each charity's impact?
Why do you only make rating information available for some advisories and not others?

 

What do the different advisory levels mean?
What happened to the charities on the CN Watchlist?
What do I do if I have concerns about a charity?
My charity has questions about the CN Advisory system. How can I get these questions answered?
What are cookies, and how can I enable them?
What is DAF Direct?
What is the distribution of star ratings?
How do I know which years of Forms 990 are used to calculate my charity's rating?
How can I review our prior ratings?
What were the main changes you made to the financial ratings as part of CN 2.1?

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